• In-person meeting – Phone call – Facebook – Email
• Magazine – Text message – Video conference – Blog post
• Analytical – Driver – Amiable – Expressive
• Twitter (X) – Snapchat – Instagram – MySpace

Choose three (3) of the five (5) answer options

• Messages can often lack context
• Nearly everyone has an email account
• Email can hit multiple recipients simultaneously
• Email can provide a permanent record of correspondence
• People get unnecessarily cc’d on emails

• Leadership
• Affection
• All of these answers are correct
• Shouting

• Shut out distractions and noise
• Multi-task
• All of these answers are correct
• Focus on the sender

• It demeans the sender of the message
• All of these answers are correct
• It demonstrates understanding of the message
• It camouflages the personality of the receiver