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Match the following examples of emotional intelligence to their attributes
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Discerning the feelings behind the needs and wants of others
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Creating team synergy in pursuing collective goals
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Pursuing goals persistently despite obstacles and setbacks
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Taking responsibility for your own performance
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Your ability to recognise your own emotions and their effects
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Match the following techniques to the EQ attibute they are most likely to improve
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Stay optimistic
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Put yourself in someone else's position
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Learn conflict resolution
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Know your values
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Keep a journal
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